References 

1. The Patients Association, 2009. Patients not numbers, people not statistics. www.patients-association.org.uk (accessed October 2009).
2. The Nursing and Midwifery Council, 2008. Essential skills clusters <http://www.nmc-uk.org/aArticle.aspx?ArticleID=2914> (accesses October 2009).
3. Royal College of Nursing . A Traction Manual. London: Royal College of Nursing; 2002;